Openeye SW-RWTCP Bedienungsanleitung

RediWatchPoint Of Sale Softwaremodel no.model no.SW-RWTCPSW-RW232User Manual

10 SECURGEN TEXT INSERTER CONNECTIONS If you will be setting up your POS solution with a SecurGen VTI text inserter the diagram below will help to

27314AI 11 GETTING STARTED REQUIRED COMPONENTS Identify and confirm that you have the following components required to complete the installation o

12 RS-232 BASED DIRECT POS INTEGRATION 1 DVR Unit or NVR Installation The RediWatch POS Software is a software upgrade for DVR and NVRs updated w

27314AI 13 CONNECTING TO A POS DEVICE To connect a DVR or NVR to a POS system perform the following steps: Network Connection DIGITAL RECORDER SWI

14 CONNECTING TO MULTIPLE POS DEVICES To connect a DVR or NVR to multiple POS system perform the following steps: Network Connection SWITCH POS R

27314AI 15 INSTALLATION & CONFIGURATION RETALIX NCR CONFIGURATION Retalix NCR ScanMaster Server Side Setup 1. Register the Windows user DVRA

16 IBM ACE CONFIGURATION Enabling the Catalina Option on the IBM 4690 OS Controller From IBM POS main screen: 1. Press 1, then press Enter. 2

27314AI 17 Set up the background application From IBM POS main screen: 1. Press ALT+SysRq. 2. Press B, and then press Enter. 3. Press F8 t

18 MICROS 3700 CONFIGURATION Note RediWatch is compatible with Micros RES 3.2 SP7 and higher. Older versions may not function properly. Micr

27314AI 19 DVR / NVR Server Side Setup 1. Click Setup on the Main Display screen of the DVR or NVR Software. 2. Click General in Setup. 3. C

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20 MICROS 9700 CONFIGURATION Micros 9700 Interface File 1. Open Interfaces in the EMC > Configurator. 2. Add a new record. The System Name

27314AI 21 9700 Revenue Center Parameters File 1. Open Parameters in the EMC>Configurator>RVC Information. 2. Add the Interface created

22 DVR / NVR Server Side Setup 1. Click Setup on the Main Display screen of the DVR or NVR Software. 2. Click General in Setup. 3. Click the

27314AI 23 ACS NCR CONFIGURATION ACS Server Side Setup 1. Launch the ASW Shell. 2. Click the Store Setup tab. 3. Select Option Editor Mainte

24 SERIAL TEXT INSERTER CONFIGURATION 1. Click Setup on the Main Display screen of the DVR or NVR Software. 2. Click General in Setup. 3. Clic

27314AI 25 RS-232 BASED POS CONFIGURATION 1. Click Setup on the Main Display screen of the DVR or NVR Software. 2. Click General in Setup. 3.

26 RUBY VERIFONE CONFIGURATION 1. Click Setup on the Main Display screen of the DVR or NVR Software. 2. Click General in Setup. 3. Click the P

27314AI 27 POSITOUCH CONFIGURATION Note: The Electronic Journal software from POSitouch is required. Set up BOW 1. Exit POSitouch terminal.

28 DVR / NVR Server Side Setup 1. Click Setup on the Main Display screen of the DVR or NVR Software. 2. Click General in Setup. 3. Click the

27314AI 29 ISS45 CONFIGURATION Note: The CCTV Bit, Bit 5, must be enabled to output to transactions to DVR system. Verify HASP Key has CCTV Bit

27314AI iii RediWatch POS Software User Guide Manual Edition 27314AI – JANUARY 2009 © 2006-2009 OpenEye All Rights reserved. No part of

30 AVE ATM CONFIGURATION NETWORK INSTALLATION CONFIGURATION 1. Plug the ATM network cable into the RJ45 IN port on the TCPIP/232 AVE adapter.

27314AI 31 IN-ROOM INSTALLATION CONFIGURATION This solution is used only if the OpenEye DVR is located in the data room where the AVE device is lo

32 ALOHA CONFIGURATION BOH (BACK OF HOUSE) CONFIGURATION Microsoft Windows NT/XP/Server Operating Systems: 1. Right-click My Computer on the des

27314AI 33 ALOHA SPY INTERFACE SETUP You must set up the Aloha system to interface with the DVR security system. This includes configuring each te

34 SET UP ALOHASPY.INI The ALOHASPY.INI file determines how terminal messages route to the security system. It is stored in the \ALOHA directory.

27314AI 35 To Edit the ALOHASPY.INI Text File 1. Right-click My Computer and then click Explore. 2. Click the \ALOHA directory. 3. From the Fi

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27314AI 37 SETUP OPTIONS SETUP OVERVIEW There are several unique features unlocked by the RediWatch POS Software which require additional setup a

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27314AI 39 AGENT INFORMATION WINDOW OPTIONS WINDOW The Options window offers access to advanced setup and configuration of the POS Software. O

iv NOTES:

40 Save Tab Save Option Sets the Drive to log POS data and configures other basic save options. Note: Save the Database files for the same numb

27314AI 41 Add Protocol Windows The Protocol window is displayed upon clicking Add on the Communication tab in the Options window. There are three

42 Predefine Filters Tab The Predefine Filters tab enables the user to add and modify predefined filters to clean up data. Assign the filters onl

27314AI 43 String Filter Tab Use the String Filter tab to create a custom filter to remove specified ASCII text. Add a String Filter 1. Open

44 Hex Filter Tab Use the Hex Filter tab to create a custom filter to remove specified Hex Values Method CHAR – filter removes the Hex Value

27314AI 45 POS ALERT SETUP CREATE A POS ALARM SCHEDULE 1. Select one day of the week. – or – Click the Single Selection Mode button to select

46 SEARCH OPTIONS SEARCH OVERVIEW There are several unique search features unlocked by the RediWatch POS Software. This chapter outlines only sear

27314AI 47 Performing a POS Search 1. On the Search screen of the DVR, click the POS button to open the Event Search window. 2. Set the POS Chan

48 The Event Text Search 1. Select Event Text from the Search Data Type list. 2. Type new string data in the New box. 3. Click Add. The text

27314AI 49 APPENDIX: CUSTOM SETTINGS MICROS 3700 ENABLE NO SALE TRANSACTION The NO SALE button must be configured in the Touchscreen Designer to

27314AI v Table of Contents INTRODUCTION ... 7 PRODUCT

50 ENABLE CLOCK IN/CLOCK OUT TRANSACTION 1. Launch the POS Configurator. Click Start > MICROS Applications > POS > POS Configurator. 2

27314AI 51 www.openeye.net 1-888-542-1103 © 2009 OpenEye All rights reserved. No part of this publication may be repro

vi Add Predefined Filters ... 42 String Filter Tab ...

27314AI 7 INTRODUCTION PRODUCT DESCRIPTION The RediWatch POS Software is an upgrade for OpenEye DVR and NVR Servers enabling integration with TCP

8 NOTES:

27314AI 9 CONTROLS AND CONNECTIONS DVR CONNECTIONS The rear panel of the DVR unit contains all of the connectors you will be using to connect to a