Hybrid Video RecorderUser Manualwww.openeye.netX3OE-X3U248OE-X3U4816X-SeriesX4OE-X4U4816OE-X4U4832
32539AF 11 Setting Daytime Motion Detection (Example) ... 66 Setting Nighttime Conti
32539AF 101 PTZ Presets/Tours A Preset Position is a user-defined location where the camera can be pointed, zoomed-in, and focused. Preset positions
102 Using the Graphical PTZ Controller 1. In the Display screen, click Pan/Tilt. 2. Click the viewing area of the PTZ camera you want to control. 3.
32539AF 103 Understanding Tours Tour Method – Select a Tour to program. Setting: Start Pos / End Pos – Define a Mimic Tour. The Start Position button
104 The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD-RW drive, Ne
32539AF 105 General Backup Overview The General Backup screen is used for performing bulk backup of video recorded by all cameras for a selected peri
106 Clip Backup Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified stor
32539AF 107 Scheduled Backup Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras on a regular sc
108 1. On the Live screen, click Backup. 2. Click the Schedule tab. 3. Select the blocks of time to back up using the Hour/Minute Grid. Blocks of t
32539AF 109 You can connect your recorder to a Local Area Network (LAN) and using the Windows® 7 Embedded operating system. This allows you to config
110 These instructions are for Active Directory Integration with Server Software version 3.6.36 and above. The recorder does not need to be joined
12 Adjust the Brightness of an Image ... 87 Zooming in on an
32539AF 111 4. Go to the Active Directory Users and Computers application. You should now see an OU called DVR with an OU inside of it named the sam
112 The recorder allows you to access video using Microsoft® Internet Explorer® 7+. Highlights: View Live Video from most computers Username an
32539AF 113 Configuring the Recorder for Remote Connection 1. In the Display screen, click Setup. 2. Click Network Setup. 3. Select Enable Web Vie
114 OpenEye MDVR software, available for iPhone, iPad, and Android devices, allows you to access your OpenEye recorder from almost anywhere on your m
32539AF 115 Configuring the Client PC All configurations take place in the Emergency Agent window on the Client PC. For descriptions and locations of
116 Emergency Agent Window 1. Select a recorder from the DVR List in the Filter Options section. 2. Select the Date to include. 3. Select the type
32539AF 117 Search Alarm Window Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI
118 The recorder was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough conne
32539AF 119 Remote Software Setup 1. On the client workstation, insert the OpenEye Software CD into the CD-ROM. The CD should play automatically. 2
120 In order to access the recorder remotely, the recorder must be set up to allow remote connections. Time Out Value Specifies a value (in seconds) t
32539AF 13 PTZ Tour Schedule ... 103 BAC
32539AF 121 JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Dig
122 The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tampe
32539AF 123 RADIUS software is Network DVR Management Software; a powerful utility that allows 100 or more recorders to be controlled using one compu
124 www.openeye.net 1-888-542-1103 © 2014 OpenEye All rights reserved. No part of this publication may be reprodu
14 Installing the Digital Verifier ... 121 Using the
32539AF 15 This manual is a setup and maintenance guide that can be used for reference when setting up your recorder and for troubleshooting when a p
16 OpenEye X-Series hybrid recorders are servers that perform as High Definition Digital Recorders. By utilizing the many features of a computer, i
32539AF 17 OpenEye X-Series recorders include the following new features: Optimized and Designed for Microsoft® Windows 7 Embedded Up to 32 Cam
18 The front panel of the recorder contains the devices that will be commonly used for data retrieval, and backup replacement. The most common compone
32539AF 19 The rear panel of the recorder contains the connectors used to attach cameras, sensors, and relays to the HVR. These diagrams outline loca
20 X3 Rear Panel AC powerLooping output terminationVideo input (BNC) Sensor inputs Control outputs Cooling fanOptical output5.1 Surround soundHDMIVG
32539AF 3 OpenEye® X-Series Hybrid Recorder Operations Manual Manual Edition 32539AF – FEBRUARY 2015 ©2015, OPENEYE All Rights Reserved No pa
32539AF 21 PCI Slot Configurations Audio inputVideo outputPTZAudio inputVideo outputPTZ
22 OpenEye hybrid recorders come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything ha
32539AF 23 To attach the keyboard to your, connect the keyboard to a USB port located on the back of the machine. To attach the mouse to your reco
24 These connections are available to connect a monitor: HDMI Output To TV / Digital Display VGA Output To TV / Analog Monitor DVI-D Output To TV
32539AF 25 Connecting a Video Source There are different types of Video Sources that can be plugged into the recorder including DVD players, VHS play
26 Connecting Sensors Each recorder has up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass b
32539AF 27 Looping Outputs The 8/16 Channel X4 recorder has up to 16 looping outputs. Depending on the destination of the looping outputs, each one m
28 Connecting a PTZ Camera Setting up a PTZ Camera is simple. The recorder comes preassembled with an internal PTZ adapter. The cabling may be run up
32539AF 29 Connecting a Video Source There are different types of Video Sources that can be connected to the recorder including DVD players, VCRs, an
30 Connecting Sensors Each recorder may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, g
4 IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and oth
32539AF 31 Looping Outputs The 8/16 Channel recorder may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may
32 Connecting a PTZ Camera Setting up a PTZ Camera is simple. The recorder is preassembled with an internal PTZ adapter. The cabling may be run up to
32539AF 33 Hard drives in the X4 recorder are arranged top to bottom in the HDD cage. A minimum of one and a maximum of four hard drives may be insta
34 1. Exit to Windows by clicking Exit on the Display screen, and then clicking Restart in Windows Mode. 2. Click OK. 3. Click Start ( ), and then
32539AF 35 Importing Recorder Settings 1. Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode. 2. Clic
36 The Display screen appears whenever the recorder starts. Familiarize yourself with the buttons and features on the Display screen, since this is th
32539AF 37 Live Camera Options Right-click a camera on the Display screen to display these options: Full Screen – Expand the camera window to the
38 Recording Status Indicator The recording status for each camera is displayed in the upper right corner on the Video Display Area. There are three
32539AF 39 By default, the recorder displays live video from four IP cameras at one time on the local server. This protects the processor resources f
40 Custom Live View Divisions Customize your Display screen by changing the order of the cameras. Each screen division can be individually customized
32539AF 5 BATTERY EXPLOSION CAUTION STATEMENT CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries Acco
32539AF 41 The Setup options allow you to optimize your recorder by adjusting things like camera names, restart schedules, recording schedules and m
42 Select Channel Select the camera channel to be edited. Selected Camera Display View the live camera feed from the selected camera channel. Sensor
32539AF 43 The Frames menu allows you to configure the frames per second (FPS), resolution, quality, and sensitivity of camera channels. When configu
44 H-Series Models H-Series recorders will display a slightly different Frames setup screen. Since this model will always record using the H.264 codec
32539AF 45 Maximum FPS Table Resolution CCTV H.264 model x480 model x240 model x120 model 360x240 1CIF 240 IPS/480 IPS 480 IPS 240 IPS 120 IPS 720x24
46 Connect IP cameras to your recorder using a network switch, which is connected to the network port on your recorder. By default, your recorder can
32539AF 47 1. On the Display screen, click Setup. 2. Click Camera Setup, and then click IP Cameras. 3. Click Find Camera to automatically find all
48 Assigning Dual Streams Dual stream support enables you to take advantage of two different streams from an IP camera. One stream can be high definit
32539AF 49 Camera Status and Information The Camera Status and Information tab displays information for all cameras connected to the OpenEye recorde
50 NVR Registration Have the following information available before registering the NVR upgrade. Product Serial Number: This may be the Product Seria
6 the HVR will warm up and evaporate any moisture. Keep the HVR connected to the wall and moisture will seldom occur. WARNING TO REDUCE THE RISK OF E
32539AF 51 1. Return to Setup > Network Cameras > License. 2. Enter the Unlock Code generated by the OpenEye Registration Site into the Licen
52 PTZ cameras can be configured and controlled using the OpenEye recorder software. For instructions on configuring and installing your PTZ camera,
32539AF 53 Using the Graphical PTZ Controller 1. In the Display screen, click Pan/Tilt. 2. Click the viewing area of the PTZ camera you want to con
54 The recorder allows the user to adjust several different Motion Settings and create motion detection areas. Create a Motion Area 1. On the Displ
32539AF 55 Enable Sabotage Detection The Camera Sabotage Detection feature will notify users that the field of vision of a camera has been compromise
56 To access the General Setup window, click Setup in the Live screen, and then click General Setup. Audio The Audio tab allows you to configure audio
32539AF 57 The recorder allows users to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound
58 1. To allow the display resolution to automatically adjust to the resolution of any monitor, select Force Window to Full Screen. 2. To manually s
32539AF 59 Sequencing The Sequencing tab allows you to set the parameters for viewing groups of screens in sequence in the Live View. Auto Sequencin
60 POS The POS tab allows you to integrate your recorder with the Point of Sale (POS) function of Video Analytics software. Note You must have Video
32539AF 7 RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperatur
32539AF 61 To create POS alerts, you will need to set an alert schedule. Creating a POS Alert 1. On the POS Setup screen, click Setup POS Alerts. 2.
62 Use the Alarms/Sensor menu to configure your alarms, sensors, and relays. To access the Alarms/Sensors Setup screen, click Setup on the Live screen
32539AF 63 Use this function to activate a PTZ camera to move to a preset position when a sensor event is detected. 1. Click Sensor / Preset. 2. Se
64 4. Double-click DVR Relay No, and then select a relay to assign to this camera. 5. Click Apply. 6. Click Apply again to save your settings. Rel
32539AF 65 The Recording Schedule window allows you to create different recording schedules based on the day, time, and type of recording desired. Th
66 Day of the Week Click Single Selection Mode or Multi Selection Mode to switch between modes of scheduling by day of the week. Single Selection M
32539AF 67 1. In the Schedule Number list, select Sch02. 2. On the Sch02 row, click and drag your mouse to select the hours 0 – 8, and then click S
68 Creating a Sensor Schedule (Example) Sensor inputs can be programmed to instantly trigger recording on one or more camera channels when an alarm ev
32539AF 69 Special Day Schedule You can create unique recording schedules for specific days such as holidays or special events. 1. Click Normal D
70 Alarm Options Use the Alarm Options section to configure the alarm output for specific events. There are two Alarm Options: Sensor Event – Trigg
8 TABLE OF CONTENTS ...
32539AF 71 Setting a Restart Schedule The Power Off Options section allows you to define a schedule wherein the recorder automatically restarts accor
72 Network Setup allows you to adjust network settings such as Ports, and enable Remote Access. Time Out Value – When attempting to connect to the re
32539AF 73 The User Management screen allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different
74 The User Ranking structure allows the option to assign a privilege level to users who access the recorder remotely 1-10. (1 is the highest privileg
32539AF 75 Status Check / Email Use the Status Check/Email tab in Storage Management to configure settings for status checks and email recipients whe
76 1. Set up the General and Users tabs first. 2. Click the Storage Check tab. 3. Select Enable. 4. Define the frequency of storage checks (in mi
32539AF 77 1. Set up the General and Users tabs first. 2. Click the SMART Alert tab. 3. Select Enable. 4. Define the frequency of SMART status ch
78 1. Set up the General and Users tabs first. 2. Click the ReportStar tab. 3. Select Use ReportStar. 4. Enter a numeric Security Code if desired
32539AF 79 Data Management The Data Management tab displays the partition scheme and health status of the Hard Disk Drives in the recorder. Use this
80 The Log Management window provides you the options to overwrite log files or schedule log deletion. Basic Information The Information display allo
32539AF 9 Connecting a Video Source ... 29 8 Chann
32539AF 81 Setting Up DDNS Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the recorde
82 Log Files Use the Log File tab to view logs for system, event, alarm, and drive check statuses by date. You can also export logs, and manage how th
32539AF 83 1. In the Display screen, click Setup. 2. Click System Information, and then click the Log Files tab. 3. Click Log Movement. 4. Select
84 Upgrade Information The Upgrade Information tab is used to remotely upgrade Server Software. The latest version of Server Software can be downloade
32539AF 85 1. Connect a USB containing the upgrade ZIP file to the recorder. 2. In the Display screen, click Setup. 3. Click System Information,
86 The recorder has several options that allow the user to easily find recorded video. From Motion/Sensor indexing to calendar views highlighting days
32539AF 87 Adjust the Brightness of an Image Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at
88 The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recor
32539AF 89 The recorder automatically adjusts for Daylight Saving Time changes. When the hour “jumps forward” no video is lost because an hour is ski
90 Your recorder can export single images in multiple formats, and save video clips in an AVI format. JPG and AVI file formats are the most commonly u
10 Connecting Manually ... 46 Connecting with Fi
32539AF 91 Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. 1. Locate your desire
92 Clip Backup Clip Backup can also be utilized to backup a single camera or multiple channels. The Clip Backup option gives you the ability to choose
32539AF 93 Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform
94 Preview Search can be used in a number of circumstances to quickly find an exact moment when an event, such as a theft, occurred. The Preview Searc
32539AF 95 Performing a Preview Search 1. Select a single camera channel. 2. Click Select Date, and then select the day you want to search. 3. Cli
96 Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and ca
32539AF 97 The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of v
98 The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within secon
32539AF 99 The PTZ controls within the recorder allow you to control PTZ cameras without accessing them directly. This can increase the usefulness of
100 General The General tab in PTZ Setup allows you to reverse PTZ direction function if necessary, enable the use of Onscreen Compass for PTZ control
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